Privacy Policy

1. Introduction

PushNTalk ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect when you use the PushNTalk app and related services ("Services"), how we use it, and your choices.

2. Information We Collect

Information you provide

• Account details: name, email or phone number, and password (or credentials from sign-in providers such as Apple or Google).
• Profile information: optional profile picture and display name.
• Voice and call data: voice messages and real-time call audio, which are processed to deliver the Services.

Information collected automatically

• Device and app: device type, OS, app version, and identifiers (e.g. for push notifications).
• Usage: how you use the App (e.g. features used, frequency) to improve the Services and fix issues.

3. How We Use Your Information

We use the information we collect to:

• provide, operate, and improve the App and Services;
• deliver voice messages and calls to your chosen contacts;
• send push notifications (e.g. for new messages or incoming calls, subject to your device and in‑app settings such as "Get calls when app is closed");
• authenticate you and enforce our terms;
• respond to support requests and comply with legal obligations;
• analyze usage in an aggregated, non‑personally identifiable way to improve the product; and
• communicate with you about the Services (e.g. important changes).

4. Sharing of Information

We do not sell your personal information. We may share information:

• with your contacts or groups as part of the Services (e.g. when you send a voice message or make a call);
• with service providers that help us operate the App (e.g. hosting, push delivery, analytics), under strict confidentiality and data‑processing terms;
• if required by law, court order, or government request, or to protect our rights, safety, or property; and
• in connection with a merger, sale, or restructuring of our business, with appropriate notice and choice where required.

5. Data Retention

We retain your account and profile data while your account is active. Voice messages and call-related data are retained as needed to provide the Services and as required by law. If you delete your account, we will delete or anonymize your personal data in accordance with our retention and deletion procedures, except where we must retain it for legal or safety reasons.

6. Security

We use technical and organizational measures to protect your data, including encryption where appropriate. Voice data is processed and stored in a secure manner. No system is completely secure; we encourage you to use a strong password and keep your device secure.

7. Your Rights and Choices

Depending on your location, you may have the right to:

• access, correct, or delete your personal information;
• restrict or object to certain processing;
• data portability; and
• lodge a complaint with a supervisory authority.

You can manage many choices in the App: for example, which permissions you grant (microphone, notifications, photos), and settings such as "Play in Background" and "Get calls when app is closed." To exercise other rights or request account deletion, please contact us using the details below.

8. Children

The Services are not directed at children under 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us so we can delete it.

9. International Transfers

Your information may be processed in countries other than your own. We ensure appropriate safeguards (e.g. standard contractual clauses or adequacy decisions) where required by law.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes (e.g. in the App or by email where possible). The "Last updated" date at the top reflects the latest version. Continued use after the effective date constitutes acceptance of the updated policy.

11. Contact Us

For questions about this Privacy Policy or our data practices, please contact us at the address or email provided in the App or on our website.